FAQ

(Frequently Asked Questions)

Do you offer Preventive Health and Safety Training for Child Care Providers?

Answer: This is our number one asked question! Yes, we offer Preventive Health and Safety Training for Child Care Providers for individuals and groups at your location or ours. We provide high quality classes that are fun and engaging. Please find the class that’s right for you on our Classes page.

Where are you located?

Answer: We offer training on a regular basis at several different locations. Please check our Calendar to find the best date and venue for you.

What are your office hours?

Answer: Our office hours are Monday – Friday and some Saturday’s  All of which will vary depending upon class schedule. If you would like to meet with us, please email info@cherry-tree-group.com to arrange a time to meet.

What is your phone number?

Answer: Our phone number is 888.841.6989. We try and answer phone calls between the hours of 9am – 5pm Monday through Friday and 9 am – 3 pm on Saturday. However, if we do not answer we are probably talking with another customer or teaching a class and are unable to answer. Many questions can be answered here on our website. If you decide to call and leave a message, messages are returned in the order they are left (usually within 24 hours). If you would like a faster response please email info@cherry-tree-group.com as emails are usually answered faster, the same day. Please note that not every class we teach is listed on this site, as We Often Teach On-Site at other businesses. Thus, if we are not able to take your call, please try us again, leave a message, email us, or complete the Contact Form for inquiry regarding groups of eight or more.

Will you come to my location (home, office or facility) to teach a CPR class or are classes only offered at your location?

Answer: If you have a group of eight or more individuals, we will come to you and train you and your associates in your environment. Please make sure you have space available to accommodate the group. It’s no problem for us to do remote Preventive Health and Safety, CPR, First-Aid training at your venue! It’s a win-win and we absolutely love teaching large groups… ( please inquire about a group discount!) Please complete our group inquiries form, call (leave a message if we can’t answer), or email us at info@cherry-tree-group.com for more information. Rates to come to your place of work or home vary based upon the number of students you plan on having and the number of classes you anticipate having. Simply let us know what group/organization you are with, when you are looking to have a class, where you are located, which type of class(es) you need, and the number of students you have in mind and we’ll get you set up!

Do you offer group discounts?

Answer: You bet! Please email Cherry Tree Group at info@cherry-tree-group.com info@cherry-tree-group.com for more information. Group rates vary based upon the number of students you plan on having and the number of classes you anticipate having. It is best to contact us via the Contact Form or via email at info@cherry-tree-group.com and let us know when you are looking to have a class, where you are located, which type of class you need, and the number of students you have in mind.

Do you get a certification card?

Answer: Yes. A two year American Red Cross (emailed or printed certificate) or )/ American Health and Safety Institute card will be given to you upon completion of the course. No waiting necessary. See more reasons Why You Should Choose Cherry Tree Group!

How long is the certification good for?

Answer: All CPR and First Aid classes are a two-year certification. Blood Borne Pathogens is a one-year certification.  Preventive Health and Safety do not expire.  For information on all our available courses, including pricing and certification details, please visit our  Classes page.

How can I schedule a class?

Answer: For individuals, check out our Calendar, click on the class link of your choice and complete the registration. For groups, please visit the Group Training Page on our website and complete the required information. You may also contact us at info@cherry-tree-group.com or call 888.841.6989.

How can I pay for my class?

Answer: Payments are made via PayPal when you register for a class, or business checks at the class. We may also invoice your company with 30-day payment terms* (subject to credit approval.)

 What is your cancellation policy?

Answer: See our Disclaimer/Privacy Notice/Policy Page.

Who should get CPR, First Aid or AED training and why?

Answer: CPR and/or First Aid training is valuable for anyone; however, for certain individuals the CPR know-how goes beyond practical skills that can save lives–it may be mandatory for their place of employment. Specifically, the guidelines from OSHA (https://www.osha.gov/Publications/OSHA3317first-aid.pdf) state, “OSHA requires certain employers to have CPR-trained rescuers on site. Sudden cardiac arrest is a potential risk at all worksites, regardless of the type of work. Serious consideration should be given to establishing a workplace AED program. First-aid supplies must be available in adequate quantities and be readily accessible. First-aid training courses should include instruction in general and workplace hazard-specific knowledge and skills. CPR training should incorporate AED training if an AED is available at the worksite. First-aid training should be repeated periodically to maintain and update knowledge and skills. Management commitment and worker involvement is vital in developing, implementing and assessing a workplace first-aid program.” Even if one’s employer doesn’t require it, being able to perform the life-saving skill of CPR and operate an AED with confidence is still a valuable asset to have. We train everyone from doctors and nurses to construction workers, personal trainers, teachers, hotel staff, manufacturing plant operators, volunteers, childcare providers, and many others.

Do you offer online courses?

Answer: It’s really, truly best if you get hands-on certified, but if you prefer, online classes contact us at info@cherry-tree-group.com.  Once you complete the online portion, Cherry Tree Group will conduct the Skills Check required to complete your certification. This is not recommended or offered for child care providers.

 

 

 

Will I get hands-on experience during the class?

Answer: Yes. Every student will have the opportunity to practice CPR on a realistic manikin in a stress-free environment. We will help you perform CPR the right way and make sure you leave feeling comfortable that you can perform CPR if necessary.

What should I wear to CPR class?

Answer: Wear comfortable clothes that are easy to move around in. Our classes are a combination between classroom-style learning and hands-on training. You’ll want to be prepared to be active and attentive.

Will I receive or am I required to have a training manual?

 

Answer: Books are included in the price of the classes.  Some are available free online.

Can I wait while my son/daughter takes the class?

Answer: Yes. We want your child and/or yourself to feel safe and comfortable. Children ages 10 and older may attend classes. 

If I misplace my card, will you replace it?

Answer: Yes. We certainly can make you a new card if you need one, but please don’t make a habit of losing it! Just contact us and we’ll help you out. There will be a $10 charge to re-issue you a new card.

What if I am late?

Answer: It is necessary to be on time. Since this is a learning based class founded on demonstrations you must be present for the entire class. The first 10 minutes of class are used for registration and check-in.

What if I need to cancel?

Answer: Please see Disclaimer/Privacy Notice/Policy page.

Thanks for choosing Cherry Tree Group.  Your source for:

• Preventive Health and Safety Practices Training

• California Child Care Pediatric First Aid CPR Training and Certification

• Adult CPR

• Child CPR

• Infant CPR

• First Aid Education

• Use of Automated External Defibrillator (AED)

• Conscious and Unconscious Choking/Foreign Body Airway Obstruction

• Two Year Certification

• American Red Cross Training Site

• Friendly Staff, Quality Training, and Cards Received at Class!

Serving the cities in the following counties San Joaquin, Stanislaus, Sacramento, Monterey, Santa Cruz, Santa Clara, San Mateo, Contra Costa, Alameda, Sonoma, Solano, Marin, San Francisco, Humboldt, Mendocino, Napa